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Shipping & Returns


Shipping

Packages usually ship from Atlanta within 1-4 business days of your order confirmation. We are closed on weekends and holidays. 
 
Shipping within the US:

Packages within the USA always ship complimentary via USPS Priority Mail.
 
Shipping to Canada:

We offer free shipping on all orders with a value of $150 or more to Canada. For all purchases under $150, the shipping charge is $15.
 
International Shipping to Europe:

All international packages ship via DHL Global Express.
International orders with a product value over $200 ship free. International orders with a product total under $200 ship with a $30 flat rate.

 

Return Policy

We do not offer exchanges or returns for the reasons of general dissatisfaction, and/or on used products. Feel free to connect with us via our Contact page or at info@GypsySecrets.com prior to ordering so we can discuss your skin’s needs and beauty rituals. We are happy to include a small sample of any one product with your order at your request. Please indicate your desire in the “notes” section during checkout. We want you to love your Gypsy Secrets experience.

 

Damaged Shipments

When your order arrives, please inspect the package for any damage that may have occurred during the shipping process. It is normal for the outer package to show some wear and tear; however, if there is damage to the item(s) in your shipment, please contact us within 7 days. Please include your order number in the email, and retain the shipping box, packaging materials and damaged items. No returns/refunds will be granted following the seven days after delivery. Contact the carrier to file a complaint regarding the damaged package.

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